Wednesday, January 30, 2013

Three Month Update

Well, we've been here for about three months now so I thought I'd post an update on closing and our 30 day walk through and the time in between.

Closing went fairly well.  There are a couple of things that are still on the "to-do" list for K. Hovnanian:

  • Sidewalks need to be repaired/repoured (they cracked them when they did the grading of the land).  This will have to be redone in the spring...
  • The siding on the back of the house needs to be repaired where they screwed in the railing needed for the house to be up to code.
  • The stain on the railings needs to be redone.  Whoever put the second coat on did a sloppy job that is definitely below expectations.  There was even a brush bristle in the finish coat!
  • The lawn needs to be installed, but that will have to wait until spring.
After closing, we got appliances (after 2 delays), moved in boxes and purchased and hung all of the window treatments.  We have noticed that the two front bedrooms are noticeably colder than the other rooms in the house.  The HVAC guys will have to rebalance the heat a little. One bracket on the bridging in the basement has pulled all of the nails out.  It needs to be reattached. [This was repaired quickly, although with a slight scheduling hiccup]

During the 30 day walk through, we pointed out a couple of items that were concerns:

  • The stain on the stairwell (K. Hov's fault)
  • A small dent in the sink (unsure of fault-could be ours)
  • A small pop in the countertop, presumably from moisture, although it is not in a typical problem spot (probably our fault, but strange
  • The siding on the back of the house was never repaired (K. Hov's fault)
  • The painters got colored paint on the tops of most of the door moldings, which should be white (the painter's fault-sloppy!!!)
  • The heat needs to be balanced (normal for a new house)
  • The kitchen sink's seal popped (probably normal, but I'm not sure)
Perry (who is amazing, by the way) scheduled a repair date around my work schedule.  On the morning of the repairs, all of the contractors showed up on time and did an amazing job on the repairs.  They removed the dent from the sink (even though it was probably not their fault), sealed the countertop, resealed the kitchen sink, repaired the siding, did paint touch-ups wherever necessary, and rebalanced the heat.  They also sanded down the stained railing and re-stained and sealed it properly.

I especially want to complement the paint/stain guy.  He arrived at 9 am and took almost 4 hours sanding down the railings.  He had another scheduled job at 1, which he went to (at my suggestion) and then returned to keep working.  He was back around 3.  He worked until 5, when he had another job which he went to (again, at my suggestion) and then returned around 6:30 to finish.  He left our house around 8.  He never once complained, and his work was impeccable!!!  The stain looks amazing.  I can't say enough nice things about him!  I wish I could remember his name...  I think it was Lee, but I could be wrong...

I really love how they fixed up anything that was not up to par. Great job, maintenance department!